Support
We're here to help. Reach out and we'll get back to you as soon as possible.
Quick questions and onboarding help.
Coming soonResponse time
We typically respond within:
24 hours (weekdays)Frequently asked questions
How do I get my organisation approved?
After signing up, our team reviews and approves new organisations within a few hours. You'll receive an email once access is granted. For urgent requests, email us directly.
How do I connect WhatsApp?
Go to Settings → WhatsApp Bot. You'll need a Meta Business account and a dedicated WhatsApp number. Follow the setup guide in the app.
Can I change my subscription plan?
Yes. Go to Settings → Plan to upgrade or downgrade. Changes take effect immediately for upgrades and at the next billing cycle for downgrades.
How do I delete my account?
You can delete all your data from Settings → Danger Zone. For full account deletion, email us at Konsperosupport@gmail.com.
Is my customer data secure?
Yes. All data is encrypted in transit (HTTPS) and at rest. We use Supabase, a SOC 2 compliant database provider. See our Privacy Policy for full details.
Still need help? Send us an email and we'll get back to you.
Email support